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Fast, professional support from the load balancer experts

Support you can count on, guaranteed.

We understand how important it is that your applications never fail – which is why our support is second to none. Our passionate networking experts are on hand to help 24 hours a day, 365 days a year, in your country and your time zone. Don’t believe us? Why not give us a try…?

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4.89 Average reviews
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275 Reviews

I have never had a problem that they weren't able to resolve quickly, courteously, and satisfactorily. The price of their load balancers is right, but the support makes the deal even sweeter.

- Modesto Irrigation District
Verified review

The support at Loadbalancer.org is the best I have worked with for network gear. They have real fast turnaround times on any questions you have. Always willing to go the extra mile. Just wish Cisco would do the same :(

- City of Tracy
Verified review

We've been using LoadBalancer.org for 10+ years. They have never failed, their support is literally the best support I have ever received from a company, and their product is fantastic and gets better with every release. Highly, highly recommended!

- Logiforms
Verified review

Their response time in phenomenal! I wish all of the vendors we worked with were as easy to use as Loadbalancer.org. They make my job easier.

- US Navy
Verified review

No matter the complexity of the question, whether a simple 5 minute question for them or a week long lab replicated issue, I can always expect an answer or workaround. They have some of the top support in the business.

- Teachers Retirement Association
Verified review

The support is fantastic! Great support prior to purchasing and it's still great. Quick fast replies and lots of updates to any question I ask.

- Lockheed Martin
Verified review

As always quick response to my questions no matter how simple.

- Pennsylvania State University
Verified review

The support teams turn around time is really awesome. Thanks Guys

- Fiserv
Verified review

As usual, the technical support people were knowledgeable, professional and responsive

- Argonne National Laboratory
Verified review

Customer support always great and responsive.

- Estee Lauder
Verified review

over

12,000

Deployments

Across

74

Countries

Average

22 Minute

Resolution

You just need someone who gives a damn

Honest

You need someone who tells you the truth and we'll do just that! We want to know that you have the right set up – not one that's just OK. And if we make a mistake, we'll admit it.

Expert

You can trust our engineers to help – not only with our products, but also with sound advice for your wider application and network infrastructure.

Response

Our response times are instant via online chat, email or phone. No need to search for maintenance contracts, an engineer is waiting to help, right now.

Passion

You want someone to take ownership of the problem and fix it fast. That's exactly what we do – because we love our work, and we actually care about yours too.

The response from Loadbalancer.org is always within the hour with the problem diagnosed almost straight away. Really impressive service.

Stephen Ridgway,

VPS Operations, Vodafone

Loadbalancer.org is the most responsive, helpful vendor I deal with. They always have a solution and work to make sure we get the information we need to fix any issue. Thank you!

Breanne Manues,

Products/Services Manager, US Navy

The support is fantastic! Great support prior to purchasing and it's still great. Quick fast replies and lots of updates to any question I ask.

Chuck Murison,

Information Systems Analyst, Lockheed Martin

Loadbalancer.org not only made sure the issue I submitted the ticket for was resolved, they went out of their way to ensure the system was fully functioning properly and even did more research to come up with a solution for another problem that I did not even notify of in the first place! Excellent work.

Scott Bucholtz,

Senior Solutions Architect, Sandia National Laboratories

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If you are considering moving from an outdated, obsolete or proprietary load balancing system, it may be a daunting proposition and present significant challenges along the way.

Our professional services specialists can assist you with all aspects of your migration and support your implementation of a far more cost efficient, easier to manage and maintain Loadbalancer.org solution. If you’re considering your migration strategy, we’re certain you’ll have questions, so why not get in touch?

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